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Dinotopia Edutainment Centre! Call us today 0208 676 1250

Rules of Play

Please read our Rules before visiting for a safe play time!

  • Children must be accompanied by a responsible adult of 16yrs or over at all times and must not be left on the premises unattended.
  • Please notify Reception (as you enter) if the child you are accompanying has a disability or special need of any type.
  • Not suitable for over 7's.
  • All adults must be accompanied by a child!
  • Children remain the responsibility of Parents/Guardians at all times and must be supervised by them. Our Staff monitor the equipment and have access to First Aid facilities, but are not responsible for supervising children.
  • No smoking is allowed on the premises.
  • We provide good food for people of all ages. Please DO NOT bring food in from outside as we do not have a picnic area and as such we have to adhere to strict regulations as laid out by the Health & Safety Executive. These regulations are the same stipulated for any restaurant and do not permit members of the public to bring food other than that prepared on the premises. This is with the exception of baby food (children under 1yr). Please respect this policy as we will have to ask you to put your food away or leave the premises to eat it and will not be able to refund your admission or allow re-entry.
  • For the safety of the children, strictly no use of cameras, video equipment or mobile phone cameras is allowed, except in the party area and only with our permission.
  • All notices, regulations and evacuation procedures are to be observed.
  • Dinotopia Edutainment Centre does not accept responsibility for the loss of or damage to personal belongings brought on to the premises.
    • During peak periods Dinotopia Edutainment Centre reserves the right to limit play sessions to 3 hours and to restrict the numbers of children using the play area. Customers will be admitted on a first come first served basis and will be made aware of the time restrictions before paying.
    • Dinotopia Edutainment centre reserves the right to refuse admission at any time and to ask any person or persons to leave at its sole discretion and without warning or reason. Disruptive behaviour and bullying will not be tolerated.
    • Children who are unwell must not use the facilities. Should a child be sick while at the centre they will need to leave the premises for risk of infection to other children.
    • If your child has anything contagious such as chicken pox or conjunctivitis, it is advisable to not use our facilities as they are likely to infect other children.
    • Height and age restrictions are in force in the soft play area and inflatables and for the safety of all children Dinotopia Staff will enforce them.
    • Shoes must be removed before playing in the soft play area, but socks must be kept on for hygiene reasons. Pens, buckles, jewellery, watches, money, sharp objects or any objects that may be a hazard must not be taken into the Soft play area or inflatables, even in pockets.
    • No food, drinks or sweets are permitted in the play area and in the soft play area. No chewing gum is allowed on the premises.
    • Dinotopia Edutainment centre has worked to design a safe and fun environment for children to play but cannot be held responsible for accidents or injuries that may occur as a result of playing on any play equipment or for children tripping, falling and bumping into other children or fixed objects.
    • As Dinotopia caters to children between the ages of 0 and 7 years some games or classes may be developmentally advanced for your child. Parental guidance is therefore strongly encouraged and recommended.
    • Aggressive behaviour to other customers or to Dinotopia staff will not be tolerated. Disruptive behaviour is not fair to our hardworking Team Members and the enjoyment of other customers. Dinotopia Edutainment Centre reserves the right to ask any customer causing disruption to leave and will not be held liable to refund the visit.